Privacy Policy

1. Introduction

1.1 This Website Privacy Policy ("Policy") provides you with information on how RE/MAX Masters Realty collects, uses, processes and discloses any personal information that may be shared with us via our Website.

1.2 Please read this Privacy Policy carefully to understand how your personal information will be treated. Please note that we may update this Policy by posting the latest version on this Website, so please ensure that you refer to it intermittently.

1.3 By using our Website and/or services, you agree to this Privacy Policy and consent that RE/MAX Masters Realty, its directors, consultants, employees, agents, subcontractors and affiliates may collect and process (which will include collecting, using and disclosing) your personal information for the purposes stated in this Policy.

1.4 If you do not agree with our processing activities described in this Policy, please do not use our Website.

2. About This Policy

2.1 We will not use your Personal Information for any other purpose than that set out in this Policy and will protect your Personal Information that is in our possession from unauthorized alteration, loss, disclosure or access.

2.2 We have appointed a Privacy Officer who is responsible for overseeing questions in relation to the Policy.

2.3 You may contact our Privacy Officer to discuss this Privacy Policy or your rights under data protection legislation that is applicable to you.

2.4 This Policy does not apply to the processing of Personal Information by other third parties relating to or by means of other parties' Websites, products or services, or sites which link to or advertise our Website or our products, services and/or staff.

3. Information Collected

3.1 We will only collect information as is permitted by applicable law.

3.2 With each visit to our Website, we may automatically collect and store certain information about you. This may include:

• Technical information, including your Internet Protocol (IP) address which is used to connect your computer to the Internet, operating system and browser type and platform for system administration; and
• Information about your use of our Website including details of your visits such as pages viewed and the resources that you accessed. Such information includes traffic data, location data and other communication data.

3.3 We only collect Personal Information which is necessary for the intended purpose of the collection and we will not retain your Personal Information for longer than is necessary to achieve the purpose for which we collected it, unless there is a lawful basis or legal requirement for us to retain your Personal Information for a longer period.

4. Use and Processing of Information

4.1 We will Process your Personal Information in the ordinary course of business of providing property and related services. We will use your Personal Information only for the purpose for which it was originally or primarily collected.

4.2 We will use your Personal Information for a secondary purpose only if such purpose constitutes a legitimate interest and is closely related to the original or primary purpose for which the Personal Information was collected.

4.3 We may analyze your Personal Information for statistical or safety and security purposes.

5. Sharing Your Personal Information

5.1 We will not disclose your Personal Information, whether for commercial gain or otherwise, other than with your permission, as permitted by applicable law or in the manner as set out in this Privacy Policy.

5.2 You agree and give permission for us to share your Personal Information under the following circumstances:

• To our Employees, Associates, Agents and Service Providers, for legitimate business purposes, in accordance with applicable law and subject to applicable professional and regulatory requirements regarding confidentiality;
• If required by law, including but not limited to governmental agencies and other regulatory or self-regulatory bodies, if required to do so by law or when we reasonably believe that such action is necessary;
• To legal and regulatory authorities, upon request, or for the purposes of reporting any actual or suspected breach of applicable law or regulation;
• To our third party service providers (including, but not limited to, data processors such as providers of data hosting services, technical support, and related support services), located anywhere in the world, where it is necessary for legitimate business purposes;
• To enable us to enforce or apply terms and/or any agreement you may have with us; and
• To protect the rights, property or safety of members of the public.

5.3 We will get your permission before disclosing your Personal Information to any third party for any other purpose, if we are required by law to do so.

6. Safeguarding Your Personal Information

6.1 We implement appropriate technical and organizational security measures to protect your Personal Information that is in our possession against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, unauthorized access, in accordance with applicable law.

6.2 Where there are reasonable grounds to believe that your Personal Information that is in our possession has been accessed or acquired by any unauthorized person (data breach), we will notify you and the relevant authorities as required by law.

7. Retention and Accuracy of Your Personal Information

7.1 We shall only retain and store Personal Information for the period for which the data is required to serve its primary purpose or a legitimate interest or for the period required to comply with an applicable legal requirement, whichever is longer, or until you contact us and ask us to destroy it.

7.2 Please ensure Personal Information provided to us is accurate, complete and up-to-date. Should any details change, the onus is on you to notify us of the change and provide us with the accurate data.

8. Your Rights

8.1 You can request access to any of your Personal Information that is held by us, including to request that we correct your Personal Information if it is inaccurate or delete the Personal Information if we are no longer required to retain it by law or for a legitimate purpose. You can also object to the processing of all or part of your Personal Information subject to any limitations to this right provided in the law.

8.2 Requests to access Personal Information held on you in accordance with this Policy can be made to our Privacy Officer.

9. Direct Marketing

9.1 We will only send you direct marketing materials if you have specifically opted-in to receive these materials, or if you are a client of the business, at all times in accordance with applicable laws.

9.2 If you complete any forms on our Website or provide us with your contact information, you agree to receive marketing and other direct communication from us.

9.3 You may refuse to accept, require us to discontinue, or pre-emptively block any approach or communication from us if that approach or communication is primarily for the purpose of direct marketing.

9.4 This may be done by "opting out" of receiving direct marketing communication from us at any time by requesting us (in any manner, whether telephonically, electronically, in writing or in person) to stop providing any direct marketing communication to you.

10. Cookies

10.1 Our Website may use cookies to enhance user experience. Cookies are small files placed on your device that help us provide a better browsing experience.

10.2 You can choose to disable cookies through your browser settings, though this may affect some functionality of our Website.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us:

12. General

12.1 You agree that this Privacy Policy, our relationship and any dispute of whatsoever nature relating to or arising out of this Privacy Policy whether directly or indirectly is governed by the laws of the State of California and the United States of America.

12.2 This Privacy Policy shall apply for the benefit of and be binding on each party's successors and assigns.